This measure aims at to guarantee that the systematics used for verification of characteristics of a product through its customer can be the same one used for its customer and so that it has the alignment of criteria between customer and fornecedor.5.13.Medio Anlise and MelhoriPara all the processes of the organization that are used for the accomplishment of a product or service must be useful of measurements that pass for analyses and constant improvements. For such improvements the use of tools for corrective actions becomes that are the form to decide a problem that already occurred, the injunctions that they aim at to correct the problem before the same it happens and the actions of improvements used for efficient processes in the system of management of the quality. To guarantee the continuous improvement the internal auditorships of the quality are considered, with auditorships made in all the processes of the organization verifying itself the attendance the requirements for the accomplishment of the product or service. This auditorship mainly verifies and validates the system of Management implanted in the organization if I take care of in the satisfaction of the certified cliente.6.Empresa and its certified competitividadeEmpresas present better resulted for its customers, but it is not the certificate that guarantees this improvement, therefore is about if only implanting all systematics of implantation of a management system following a norm and the seguiz it without the necessity of the certificate. Having this thought, I glimpse Companies of success without certification, that presents in its characteristics, the good administration for times inherited of its familiar concepts. These companies can be imposed in the consuming market serving as example to many other certified. In the practical one if she does not make necessary a certification to remain itself in the market, is enough to follow adequate procedures that if fit in the processes, and to take care of business-oriented the applicable legislaes to its branch, they are stop services or products. This theory is lived deeply in the day the day of people who work with management systems.
The application of procedures, instructions or plans of work can prove a correct administration who has left of the Direction of a company who is spread at every level hierarchic of one empresa.CONCLUSOConsiderando some presented aspects, if an organization to implement a management system faithful applying all the item presented for a norm, whichever, and making use of adequate tools working with quality and productivity, the certification is a consequence of the good effected work that can be or not requisite of a customer, then does not become necessary the administration of a company thinking itself only about the attainment of BRAZILIAN certificado.REFERNCIAS BIBLIOGRFICASASSOCIAO OF NORMS TECHNIQUES. ABNT NBR ISO 9001: Systems of management of the quality? Requirements. Rio De Janeiro, 2008. BRAZILIAN ASSOCIATION OF NORMS TECHNIQUES. ABNT NBR ISO 9004: Systems of management of the quality? Lines of direction for performance improvements.
Rio De Janeiro, 2000. ZACHARIAS, Ocean. The revision of norms ISO 9001. You banish Quality, So Paulo, year 17, N. 189, P. 16? 22 fev 2008. Cartilha? System of Management of the Quality, Available in: . Access in: 20 fev.